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This bank and the entire Chase banking organization are about the most shiftless of all the banks that I have known. I have been a customer of Chase for 18 years and now they've started charging me overdraft fees of $35.00 for DEBIT card transactions which should have simply been declined at the point of sale. They opted to approve my transactions and then charged me through the nose, in some cases almost 50%, in insufficient funds fees. I disputed the ethics of this, due to the fact that funds that are allocated with debit cards are ELECTRONICALLY approved at the point of sale, by stating that there should be no reason for an overdraft to occur unless the bank was extending me a line of credit without my permission and then charging me for it. I was told this is simply how it works and $68 of my last remaining $100 were taken from me as penalty fees. The manager was disagreeable and unsympathetic. In 18 years of having the account, this is the first time I've ever seen a fee like this
Anonymous | 9/29/2008 11:56:23 PM
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